From Concept to
Live Agent.

We handle the technical heavy lifting. You just tell us about your business.

1Discovery & Strategy

We analyze your current support volume and identify the highest-value automation opportunities.

  • Review of common customer questions
  • Analysis of current call recordings (if available)
  • ROI calculation & goal setting

2Agent Design

We craft the persona, tone, and knowledge base of your AI to perfectly match your brand.

  • Scripting key conversation flows
  • Selecting the perfect voice model (Vapi)
  • Defining 'guardrails' (what the AI should NOT say)

3Integration Logic

Connecting the brain (AI) to your business tools (Calendar, CRM) using n8n.

  • Setting up webhook triggers
  • Connecting Google Calendar / Calendly
  • CRM field mapping (HubSpot, Salesforce, etc.)

4Testing & Refining

Rigorous internal testing to catch edge cases before real customers ever interact with it.

  • Stress-testing with complex accents
  • Simulating bad phone connections
  • Adversarial testing (trying to break the bot)

5Launch & Optimization

We flip the switch. Then, we watch the logs like a hawk to improve performance every week.

  • Live call monitoring
  • Weekly failure analysis
  • Continuous prompt engineering updates

What we need from you

Essential

  • List of top 20 FAQs
  • Access to current calendar/booking software
  • Brand voice guidelines (optional)
  • Call forwarding setup (we help with this)

Nice to have

  • Recordings of past calls
  • CRM API keys
  • Preferred fallback email address
  • Customer demographic data

What happens after launch?

Our relationship doesn't end on day one. AI models evolve, and so should your agent.

Weekly Audits

We review logs to find unanswered questions and update the knowledge base.

Feature Updates

As Vapi releases new voice models or latency improvements, we upgrade you instantly.

Ongoing Support

Need to change your opening hours or pricing? Just slack us.

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